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We will offer a refund or exchange on any unworn/unused goods within 28 days of dispatch. Please select your country from the drop down menu for further details:
Free UK Returns
Option 1 Drop off at post office: Simply attach the free Royal Mail returns label to your package and drop off at your local Post Office, obtaining proof of postage.
Option 2 Drop off at local shop: Contact Paul Smith Returns with your order number and address and we will email you a free DPD Homecall Returns label and details of local Parcel Shops where you can drop off your return.
Click here for full terms and conditions.
Free Australian Returns
Simply attach the free returns label to the package and take to your local post office.
Free European Returns
1. Visit https://paulsmith.returnsunlimited.com/ and follow the instructions to print your returns label.
2. Attach the returns label to the package and drop off at your local post office, obtaining a proof of postage receipt.
Address the parcel to:Paul Smith Internet Returns,Unit 5 Lenton Lane,NottinghamNG7 2NREngland
We advise you to obtain proof of postage.
1. Simply attach the free Royal Mail returns label to your package and drop off at your local Post Office, obtaining proof of postage. Click here for full terms and conditions.
Islands of Scotland
Isle of Man
Isle of Wight
We advise you should obtain proof of postage.
Free US Returns
1. Visit www.paulsmith.co.uk/us-en/shop/returns and follow the instructions to print your returns label.
2. Attach the returns label to your package and drop off at your nearest UPS Drop Off location, click here for more details www.ups.com/dropoff