Paul Smith has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this web site: www.paulsmith.co.uk
Paul Smith is registered under the UK Data Protection Act 1998 with number Z6563397.
Paul Smith is the trading name and trade mark of Paul Smith Ltd.
Any information that you provide to us will be stored and processed in accordance with the Data Protection Act 1998.
We will hold and transmit your information in a safe, confidential and secure environment.
We will not sell or rent your personal information to third parties except as described under the heading “your data” below or in our Privacy Policy. If you object to your Information being transferred or used in this way please do not register.
Your DATA
When becoming a new customer you agree to our terms and conditions and privacy policy. The information you provide shall be held and may be used by Paul Smith Ltd and disclosed to associated companies of Paul Smith for the following purposes:
informing you about forthcoming events organized by or on behalf of Paul Smith telling you about products, services and offers available from Paul Smith and operating and administering such products, services and offers; processing of applications for, and administering membership of, this website; providing you with updates and information about Paul Smith; and helping Paul Smith Ltd through analysis and assessment to better understand and develop our business, including new and innovative products and services.
If agreed by you, Paul Smith may also pass your information to credit reference and fraud prevention agencies, which may keep a record of that information.
Communication between Paul Smith and you may be by letter, phone, fax and/or e-mail or other electronic means.
IMPORTANT: By registering with Paul Smith and/or using this website you consent to Paul Smith using your data in this way.
Shopping
When becoming a new customer online with Paul Smith or purchasing goods on line we record your Internet IP address for our records for reference to any fraudulent payment transactions.
Cookies
We use session based cookies to help you maintain your shopping basket and any details you submit during your visit. We do not store permanent cookies on your computer, and you will need to sign in with your registered user name and password each time you wish to purchase goods from the website.
New Customer Forms
Our websites new customer form requires users to give us contact information (like their name, email, postal address).
Contact information from this form is used to supply information about the Paul Smith group to you at a later date.
Users may opt-in to receive future mailings from us via email and post. You can change these options within your profile at a later date under "my account".
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
Data Quality/Access
This site gives users the following options for changing and modifying information previously provided once signed in, though the "my account" section.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact eshop@paulsmith.co.uk
Cookies explained
What is a cookie?
Cookies are small text files that are sent by websites that you visit to recognise who you are when you return there. There files are stored on your computer’s hard drive, and are read by your web browser.
How are cookies used?
Cookies perform several functions, such as remembering who you are on a particular site (your welcome message), to keeping you signed in to your account screen on an ecommerce site (however, you should always sign out if you are using a public computer). Advertising agencies also use cookies to find out if they have served you an advert from a particular brand on a site, or if you have seen a particular advert before. Website owners will use cookies to follow which pages that you’ve read so that they can see what parts of the site are popular or not. In short, cookies are a way of providing statistics on site visits as well as some limited functionality that makes your site visit easier. When used properly cookies are an asset to a site visitor and a site owner. They are not viruses, but some unscrupulous outfits will use them maliciously – we follow best practice for cookie use.
A list of all the cookies used on this website by us, and our technology partners can be found in our cookies list.
Flash cookies?
Adobe uses a particular type of cookie called a ‘Local Shared Object’, which is typically collected if you watch a video for example that uses the Adobe Flash media player, i.e. an embedded YouTube video on a page that is being played via Flash. Please note that these types of cookie will not be found on iPads, which do not support Flash.
Have a look at Adobe's website if you want to control Flash cookies on your computer. If you’ve got a Firefox browser you can also get an add-on to detect and delete Flash cookies.
Opting out of cookies?
There are a number of options available so that you do not have to store any cookies at all. You can either set your browser so that it will not accept and store any cookie, or if you have a little more time and knowledge you are able to allow only certain ‘trusted’ sites to store cookies on your computer. These sites may include us (of course!), or the site where you carry out your online banking, or possibly your favourite news service.
It’s worth bearing in mind that if you decide to delete all of your cookies, then you will likely have to re-enter all of your usernames and passwords on all of the sites that you visit, which you previously didn’t even have to think about. As we mentioned before, cookies can be a real asset to your web surfing experience.
The Information Commissioner’s Office (http://www.ico.gov.uk/) provides some advice about cookies and their use, but it also provides a link to ‘About cookies’ (www.aboutcookies.org) which is run by the law firm Pinsent Masons. This website provides even more information about cookies if you feel that this page and the ICO is not enough information for you, but it also details how you might delete any cookies that you find, and it also shows you how to allow those trusted sites to store their cookies on your computer.
What is a web beacon?
Web beacons are also sometimes referred to as ‘web bugs’ and are small single pixel transparent image files. They allow website owners to know when a visitor has reached their website, and are used in conjunction with cookies to allow further website tracking to be monitored. Again, these files are not viruses, but are useful in helping us to make your web surfing experience better.
Our main technology partners
We work with the following companies in maintaining and improving our website, and they must all satisfy the data protection requirements. If you have any more questions, please do contact us and we’ll be happy to help.
the OTHER media Limited
the OTHER media provide build and hosting services to Paul Smith and help us to maintain the software that runs our website. They provide us with reporting statistics where required, and will serve cookies on our behalf to enable any site personalisation and sign in functionality.